Oops Social Inc Terms of Service
Terms governing the Oops Social website, app, beta programs, and related services.
Please read these Terms carefully before using Oops Social. They apply to our website, applications, beta programs, and related services.
1. Agreement to These Terms
These Terms of Service (the “Terms”) govern your use of the Oops website, mobile applications, beta programs, features, and related services (collectively, the “Service”). The Service is operated by Oops Social Inc., doing business as Oops Social (“Oops,” “we,” “us,” or “our”). By creating an account, joining a beta, accessing, or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old to use Oops. By using the Service, you represent that you are 18 or older, can enter into a binding agreement where you live, and will comply with these Terms and applicable law. Oops may request reasonable age or identity information where needed for safety, fraud prevention, a promotion, or legal compliance. You may not use Oops if you have previously been removed or suspended from the Service unless we give you written permission to return.
3. The Beta Service
Oops is a voice-first social connection and dating beta. Features may change, be unavailable, contain errors, or be removed without notice. We may limit access by location, device, age, capacity, safety considerations, or other operational reasons. Oops does not guarantee matches, dates, chemistry, compatibility, user conduct, or the accuracy of profiles, or that the Service will be available at a particular time or place. You are responsible for your own interactions and decisions, online and offline.
4. Your Account and Information
You must provide accurate information and keep it reasonably current. You are responsible for activity under your account and for protecting your login credentials. Do not share your account or impersonate another person. You must promptly notify Oops if you suspect unauthorized use of your account or a security issue. We may take reasonable steps to protect the Service, including suspending access while we investigate suspected abuse, fraud, or safety concerns.
5. Your Content and the Licence You Give Oops
“User Content” includes voice moments, photos, prompt responses, profile information, replies, reports, messages, feedback, and other material you submit through the Service. You retain ownership of User Content you create, subject to the rights you grant in these Terms. To operate, host, secure, display, transmit, reproduce, adapt for technical formatting, moderate, troubleshoot, and improve the Service, you grant Oops a non-exclusive, worldwide, royalty-free, sublicensable licence to use User Content for those limited purposes during the time it is available through the Service and for the period reasonably necessary for backup, legal, safety, and dispute-resolution purposes after removal. You represent that you own or have the necessary rights and permissions for your User Content. Do not upload another person’s voice, image, personal information, private communication, or copyrighted material unless you have the right to do so.
6. Voice-first Features
Voice moments are a core part of Oops. If you submit a voice moment to a feature that presents it to other users, you understand that other users may hear it. Do not include information that you do not want other users to hear. Oops does not promise that other users will not copy, record, remember, or misuse content; however, copying, recording, redistributing, scraping, or using another user’s content outside the Service without permission is prohibited by these Terms.
7. Community Rules
You must use Oops respectfully and lawfully. You may not: (a) harass, threaten, stalk, bully, shame, discriminate against, or exploit another person; (b) post content that is unlawful, defamatory, deceptive, hateful, violent, sexually exploitative, or designed to harm or endanger a person; (c) involve, sexualize, seek, or interact with a minor through the Service; (d) impersonate anyone, misrepresent your identity, relationship status, age, location, or intentions, or create fake, duplicate, or misleading accounts; (e) collect, scrape, record, reproduce, redistribute, sell, or share another user’s content or personal information without their permission; (f) use the Service for spam, unsolicited commercial activity, scams, fraud, phishing, trafficking, escorting, or unlawful transactions; (g) attempt to bypass safety features, access controls, rate limits, or geographic restrictions; or (h) interfere with the Service, reverse engineer it except where law permits, introduce malicious code, or use automation without Oops’ written permission.
8. Safety, Moderation, and Enforcement
Oops may, but is not obligated to, review, remove, restrict, preserve, or report User Content or accounts where we reasonably believe it is necessary for safety, integrity, policy enforcement, legal compliance, or technical operations. We may warn, limit, suspend, or terminate accounts at our discretion where permitted by law. Please use in-app reporting, blocking, or support channels when available. If you believe someone faces an immediate risk of harm, contact local emergency services rather than relying on Oops.
9. Interactions With Other Users
You are solely responsible for your communications and any decision to meet, share information, or interact with another user. Use good judgment. Oops does not conduct or guarantee background checks, identity verification, criminal-record checks, relationship-status checks, or compatibility screening unless we expressly tell you that a specific feature does so. If you meet someone offline, meet in a public place, tell someone you trust where you are going, use your own transportation, and stop an interaction if you feel unsafe. These are safety suggestions, not a guarantee of safety.
10. Promotions, Referrals, and Beta Programs
Oops may offer beta access, referral initiatives, campus ambassador programs, draws, or other promotions. Additional written rules may apply to each initiative. Where promotion-specific rules conflict with these Terms, the promotion-specific rules control for that promotion. We may verify eligibility, active-account status, referral attribution, compliance, and fraud indicators before issuing an incentive, reward, or prize. Oops may withhold, reverse, or decline a reward where we reasonably determine that the rules were not met, information is inaccurate, or activity is fraudulent, duplicate, abusive, or otherwise invalid.
11. Intellectual Property
Oops, the Oops name, logos, design elements, software, text, graphics, and other Service materials are owned by or licensed to Oops and are protected by applicable intellectual-property laws. Except for the limited right to use the Service as permitted by these Terms, no rights are granted to you.
12. Third-Party Services
The Service may include links to, integrations with, app-store distribution channels, analytics tools, or other third-party services. Those third parties are responsible for their own services, content, terms, and privacy practices. Oops is not responsible for third-party services that we do not control.
13. Privacy
Our Privacy Policy explains how we collect, use, disclose, and protect personal information. It forms part of these Terms.
14. Disclaimers
The Service is provided on an “as is” and “as available” basis to the fullest extent permitted by law. Oops does not warrant that the Service will be uninterrupted, error-free, secure, available in every location, or free of harmful components. Oops does not make guarantees about other users, content, outcomes, matches, dates, or relationships. Nothing in these Terms excludes rights or remedies that cannot lawfully be excluded under applicable consumer-protection law.
15. Limitation of Liability and Indemnity
To the fullest extent permitted by applicable law, Oops and its affiliates, officers, directors, employees, contractors, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, punitive, or loss-of-opportunity damages arising from use of the Service. In no event shall Oops’ aggregate liability arising out of or relating to these Terms or the Service exceed the greater of: (a) CAD$100.00; and (b) the amount paid by the user to Oops during the twelve (12) months preceding the event giving rise to the claim. You agree to indemnify and hold harmless Oops and its personnel from claims, losses, liabilities, and expenses arising from your User Content, your misuse of the Service, your breach of these Terms, or your violation of another person’s rights, to the extent permitted by law. Without limiting the foregoing, the indemnity applies to any claim, complaint, investigation, demand, action, proceeding, loss, damage, liability, cost, or expense arising from: (a) your breach of these Terms; (b) your misuse of the Service; (c) your interactions with other users; (d) your User Content; (e) your violation of applicable laws; (f) your infringement of intellectual property, privacy, publicity, or other rights of any person; and (g) your use of the Service. To the fullest extent permitted by law, you release Oops from claims, demands, and damages arising out of disputes between you and other users.
16. Suspension and Termination
You may stop using the Service at any time and may request account deletion through the process described in the Privacy Policy. Oops may suspend or terminate access where permitted by law, including for a breach of these Terms, safety concerns, fraud, misuse, or operational reasons. Sections that by their nature should survive termination, including intellectual property, disclaimers, limitations, indemnity, dispute provisions, and outstanding legal obligations, will survive to the extent permitted by law.
17. Assumption of Risk
You acknowledge that interacting with strangers involves inherent risks. Oops does not guarantee the identity, intentions, conduct, health, safety, or truthfulness of any user. You voluntarily assume all risks associated with communications, meetings, relationships, transactions, or other interactions with users, whether online or offline.
18. App Store Terms
Apple and Google are third-party beneficiaries of these Terms and may enforce applicable provisions.
19. Changes to the Service or These Terms
We may modify the Service or these Terms from time to time. If a change is material, we will provide notice in a manner appropriate to the change, such as through the Service, by email, or on our website. Continued use after the effective date of updated Terms means you accept the updated Terms, except where additional consent is required by law.
20. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Alberta.
21. SMS Messaging
SMS messages may include informational and promotional messages, such as beta invitations, launch updates, service updates, account-related notices, and other messages you request. If you provide optional SMS consent, messages may be recurring and automated. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase, and you may withdraw consent at any time. Oops Social is not responsible for delayed or undelivered messages caused by your carrier or other telecommunications providers.
22. Electronic Communications
You consent to receive communications from Oops electronically, including notices, disclosures, updates, security alerts, and account-related communications. Marketing communications will be sent only in accordance with applicable law and may be withdrawn where required by law.
23. Force Majeure
Oops will not be liable for delays or failures resulting from causes beyond its reasonable control, including internet outages, telecommunications failures, cyberattacks, governmental actions, labour disruptions, or natural disasters.
24. Reservation of Rights
All rights not expressly granted under these Terms are reserved by Oops.
25. Entire Agreement and Severability
These Terms and the Privacy Policy constitute the entire agreement between the parties. If any provision is found unenforceable, the remaining provisions continue in full force and effect.
26. Non-Reliance
You acknowledge that you have not relied upon any representation, warranty, statement, or promise not expressly set out in these Terms.
27. Contact Us
Oops Social Legal entity: Oops Social Inc. Email: info@oopssocial.ca Edmonton, AB, T5G 2P8
Have a question about these Terms?
info@oopssocial.ca